Frequently Asked Questions
What do you base your fees on?
Our fees are calculated on how many members in the band, how many hours the artists are required to perform for, set up and pack down time, and distance needed to travel to the event.
All of our musicians will spend time leading up to your event rehearsing, as well as learning specially chosen songs (if applicable). Keep in mind that a musician is usually there for an hour or more before and after their playing time, for set up and pack down of their equipment, and to make sure all equipment is working and the sound is perfect for your event.
Is there a cancellation fee?
Cancellations made within 14 days of the event will incure a 50% cancellation fee.
Is a booking deposit required?
Yes we take a 20% non-refundable deposit payable within 14 days of invoicing to confirm the date.
I am planning an event outside of Northern NSW but would like to book music through Upon A Moment, is this possible?
Yes this is certainly possible, most of our artists are willing to travel. Please email us for further inquiries.
Do you do a live music & DJ package?
Yes we have a number of DJ's and offer Live Music +DJ Packages as well as just standard DJ bookings for 3-6 hours. Please email us for further inquiries.
Our venue has a noise curfew and/or noise restrictions can you work around this?
Yes all of our artists are flexible and will be made aware of any noise restrictions well in advance, suitable arrangements can be made if no drums etc are allowed.
Do you provide a mic for speeches?
Yes all of our artists have corded microphones which they are happy for you to use for speeches, however if you are requiring a cordless mic for roaming please let us know and we can help to source this for you from one of our reputable suppliers.